COVID-19 INFORMATION

Keeping our staff and customers safe, is our priority.  With this in mind, we applied for the Local council COVID CONFIDENCE MARK. We have to meet set criteria, apply and then an inspector comes to our premises to check we are adhering to the strict guidelines. We are delighted to say we have recently been awarded this.  Along with this, we have also had a “We’re good to go” certificate both of which are displayed on our website and in our Unit.

Before hire starts, each motorhome goes through a 3 step deep clean, before going out. To start with, all areas of the motorhome are cleaned with soap and water.   We then disinfect all areas with  D10 (Diversey solution) paying particular attention to frequently touched surfaces. The motorhome is then given a steam clean. Our Steam cleaner reaches a temperature of 170 degrees to kill any germs that may be left behind.  This is done before each motorhome is allowed out.

We ask that if you wish to visit our motorhomes before you hire, you make an appointment with a member of staff.  You can do so via email info@glamperuk.com or call us on 0282565459. 

This will ensure there are limited people at any one time.  The maximum amount of people we will allow inside the unit at any one time is 8 including children and a member of staff.

When you arrive at our depot, we ask you to adhere to social distancing measures when possible. Staff will be wearing a mask and we ask you to wear a mask to protect yourself and our staff members. (Exemptions may apply) 

Sanitation stations have been set up for customers to use. 

For the handover, to limit close contact, we will show you a video.  This will have all the relevant information you need to get you on your way.  Of course, a member of staff will be on hand to answer any questions you may have. 

The video will also be emailed to you in case you need to refer to it.